Principles 
Here at Mississauga Newnorth all our staff members operate under the same 7 basic principles: 
 
• Safety First - To provide the safest possible learning environment at all times

• Highest Quality - To provide the highest quality programming at all levels

• Instill Life skills -To teach life skills and help prepare athletes for a successful future

• Constant Progress - To be continually striving to develop positively in all areas of sport

• Teach Respect - To insist on giving and receiving respect at all times with everyone involved in the sporting experience, both on and off the field of play

• Value Appreciation - To encourage appreciation of sport, hard work and achievement

• Keeping it Fun - To always find the joy in sport and share it with everyone

Mississauga Newnorth Rhythmic Gymnastics Club is a proud True Sport member! We believe in values-based sport and know good sport can make a great difference by placing the True Sport Principles at the foundation of every sport experience. 
You can find out more about True Sport Principles here: https://truesportpur.ca/true-sport-principles

Staff
All Newnorth staff members are highly qualified with N.C.C.P (National Coaching Certification Program) Certification and Risk Management. With decades of experience working with children in sport, we offer premier quality coaching for all programs.

Coach In Training (C.I.T) and Program Assistants (P.A.) 
For some classes you may notice a C.I.T or P.A present during your child's class. C.I.T.s are junior instructors who wish to coach Rhythmic Gymnastics and are in the process of learning how to work with children, organize a class, problem solve and technically teach gymnastics skills. P.A.s are helpers who are there to assist the instructor with challenging classes. P.A.s do not teach the curriculum or assist with teaching gymnastic elements; their primary responsibility is to help with the function of a class. C.I.T.s and P.A.s are under the direct supervision of a certified instructor at all times to ensure proper safety protocol is being followed. Should your child's class be assigned one of these helpers please be sure to direct all questions to your certified instructor. C.I.T.s and P.A.s are just another way we are committed to offering the highest quality programming available! 

Our commitment to the Responsible Coaching Movement contributes to promoting and protecting the investment coaches make to sport by adopting sustainable standards of ethics and respect in sport.  

Attire
For the safety of all participants it is important that appropriate attire be worn to class.

• Newnorth leotard and black tights
• Hair: Hair that can reach the eyes must be tied back tightly 
• Feet: White socks (toe shoes are optional)

Special Considerations 
•Cuts, warts or any open sores must be bandaged before class
•Absolutely no jeans or jewelry (except stud earrings)
•No clothes with snaps, buckles or other bulky objects may be worn during class
•Participants wearing inappropriate attire will be asked to change or will not be allowed to participate for safety reasons

Food and Beverages 
For Recreational classes we do not stop for a snack break; however, water and washroom breaks are offered as needed. Please ensure to send a water bottle clearly labelled with your child's name to each class. Water bottles should be filled with WATER ONLY. Carbonated drinks and sugary juices can contribute to dehydration.

Class Cancellations

There will not be any Newnorth Recreational classes on the following Holidays:

Labour Day
Truth and Reconciliation Day
Thanksgiving Day
Christmas Break (follows the same days as the school break)
Family Day
March Break (follows the same days as the school break)
Good Friday
Easter Sunday
Victoria Day

Please note that the holidays** have been taken into account in the Newnorth Recreational Session Fee.

Classes may be cancelled or rescheduled due to weather conditions or unforeseen circumstances. No refunds will be issued.

In the event of inclement weather and situations out of our control; please visit our Facebook and Instagram page for updates on cancellations. Cancellation information will be available online a minimum of 1 hour prior to the start of class. 

Make-Up Classes
Make-up classes are not available. No refunds will be provided for missed classes.

Cancellation Procedures and Refunds
A pro-rated refund, less the Registration Fee is available upon request for withdrawals from a program when the request is made before the 3rd class. There are no refunds or credits for missed classes however special cases will be taken into consideration. All refund requests must be submitted in writing. Please allow up to two weeks for refund processing. Refunds do not include the Registration Fee. No refunds are given in the case of absences due to illness, injury or vacation. Full refunds or credits will be given if a program is cancelled. Mississauga Newnorth RGC reserves the right to cancel classes or request gymnasts to change their selection if there is insufficient enrolment in a class. 

June Cancellations
Any cancellations made by the member for or during the month of June will not be refunded. 

Media
Mississauga Newnorth will be taking pictures of the participants during classes from time to time. These pictures may be used for promotional material for the club, including but not limited to our website, social media, advertisements, etc.
 
To protect every child’s/family’s privacy, no photography or recording of children is permitted during class. Any photos and/or videos taken or recorded will be considered an invasion of privacy and will be dealt with accordingly by coaches and staff.
 
If you are taking photos or videos of your child during any of our public events and Christmas Shows and/or Year End Shows, please isolate your child and only take a photo or short video clip of her. If a parent does not want you to take a picture or short video due to the potential inclusion of their own child in the photo or video, please respect their right to privacy and refrain from taking the photo or video. Any videos that are longer than short clips will be considered an invasion of privacy and will be dealt with accordingly by coaches and staff.

Viewing
No in-gym viewing is allowed. Parents are not permitted to enter the gym at any time. Parents and others are welcome to observe training sessions from the windows. Out of respect to the gymnasts and coaches and for the safety of all athletes, we ask that parents please view from behind the windows and refrain from standing/ sitting on the balcony. Your presence on the balcony inside the gym is distracting to the athletes. We promote Safe Sport Principles at all times.
 
If you need/wish to speak with your child's coach, please do so after the class or make an appointment by email. In the event of emergency circumstances, please speak with any Newnorth staff member to assist you in getting your child to you.

*Parents, we ask that you keep a vigilant watch on siblings and young visitors that accompany you when you drop off/pick up your daughter. Use of Rhythmic Gymnastics equipment from our storage, roughhousing or attempting to perform gymnastics skills is dangerous and not permitted in the gym or hallways.

Safety First Policy 
The best interest of every child will always be our first priority here at Mississauga Newnorth RGC. Please understand that in order to adhere to this policy we reserve the right to remove any participant from our programs that may hinder their own development or the development of the other children in our facility by way of their inappropriate behavior.
*Parents, we ask that you please wait to ensure that your child/children has/have entered the gym doors before you leave. Please do not drop off and go. Also, please make sure to pick up your child/children at the gym door.
Our hope is that everyone fully enjoys the time they spend in our facility.
 
Bullying and Harassment Statement
Mississauga Newnorth RGC is committed to fostering an environment free of bullying, harassment and all intimidating behaviour directed towards its’ athletes, staff, parents and visitors. To that end, all guests and employees ought not to be subjected to bullying or harassment based on but not limited to the following: race; nationality; ethnicity; color; religion; age; sex; sexual orientation; marital status; family status; or disability. Bullying and harassment at Mississauga Newnorth is not tolerated and strictly prohibited.
 
Employees or guests of Mississauga Newnorth who are found to have bullied another individual may be subject to disciplinary action up to and including suspension(s) and termination of services.
 
Code of Conduct
 
At Mississauga Newnorth we are committed to providing our employees, program participants and visitors a safe, respectful and courteous environment. We expect the same in return from our guests. To maintain a safe environment for all, we expect that you do not participate in any behaviour such as swearing, shouting or physical aggression towards staff or others using the facility. Conduct of this nature by members and visitors will not be tolerated and will be asked to leave. Refusal to leave may result in staff contacting security and/or police and the issuing of a Trespass Notice prohibiting you from returning to the club. Further disciplinary measures may also be implemented, including but not limited to, suspension and termination of services. Thank You for helping us keep our centre a safe and respectful place for all.

Feedback
Our goal is that everyone attending our programs has a fun and positive experience. Should you have either positive or constructive feedback about your child's instructor or program please let us know. We take pride in delivering the best Rhythmic Gymnastics programs available to our members. We want to keep doing what works and strive to change what is not working; It is only with our member feedback that this is possible! 

* We reserve the right to change the policies & procedures at any time and without notice.